Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Last Updated: October 26, 2025
At CityTourCabs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cab and tour services.
Information We Collect
Personal Information
When you book a tour or use our services, we may collect:
- Name and contact information (phone number, email address)
- Pickup and drop-off locations
- Travel dates and preferences
- Payment information (processed securely through our payment partners)
- Special requirements or requests for your journey
Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and confirm your cab and tour bookings
- Communicate with you regarding your itinerary and updates
- Provide customer support and resolve any issues
- Improve our services and enhance passenger safety
- Send booking confirmations, invoices, and service reminders
- Comply with applicable legal and regulatory obligations
Information Sharing and Disclosure
We may share your information with:
- Our Drivers: To facilitate your tour or cab service
- Service Providers: Third-party companies that help us operate our business (payment processors, communication platforms)
- Legal Authorities: When required by law or to protect our rights and safety
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications at any time
- Withdraw consent for data processing (where applicable)
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +91 7021001921
Location: Mumbai, Maharashtra
Get In Touch
Ready to book your tour? Fill out the form and our team will get back to you shortly to confirm your booking
Contact Information
We're here to help make your journey memorable. Reach out to us through any of the following channels, and our team will assist you with your tour booking.